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New Badging Project? Outsource it!

Whether your organization is implementing employee ID badges for the first time or reprinting due to card technology changes, rebranding, merger, etc. consider outsourcing.
Benefits of Outsourcing
  • Fast and inexpensive alternative to in-house card production.
  • Eliminates costly labor hours.
  • Requires no equipment purchase.
  • Can incorporate multiple technologies: barcode, prox, smart, magnetic stripe, RFID, etc.
  • Organization defined sorting to facilitate easy distribution to your workforce.
  • Complete digital data file for import into access control software or other software applications.

By outsourcing, you can rely on our expertise as we have produced hundreds of thousand of them plus some.  By depending on us, you can guarantee you’ll meet your implementation deadlines without having to muddle thru the challenges or considerable resources necessary to accomplish what is required.

IDentiphoto can manage the entire process and deliver the completed ID badges on schedule, every time.

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5 Ways to Stop Second Guessing Yourself

November 12, 2013 Leave a comment

Implementing a new badging, tracking or verification solution comes with some inherent risks.  If you stack the odds in your favor however, the desired successful outcome is within reach.

Follow these five steps to guarantee success:

  1. Clearly define your desired goals.
    Having a concise, reachable end goal provides you with a focus.   Identify exactly what the desired outcome needs to be as well as the motivation for moving this way.  This will provide you with the insight you need to begin exploring what solution is best.
  2. Think ahead.
    Technology improves daily, so when thinking of the future, ask yourself:- How may things be different five years from now?
    – How may my goals change?
    – Can I address or streamline any other cumbersome processes?By thinking to the future and beyond your present goals, you begin to realize the possibilities a new solution may provide.  As your organization evolves with the changing times you will see the benefits of future planning.
  3. Have enough information.
    Get the facts before you make a complex decision, including a general understanding of how it will affect the end result.  You may need to create a pro and con list based on what you think is necessary versus what your current budget allows.
  4. Make sure all the players are included.
    Not only are you going to be impacted, but others will be as well.  To ensure success, make sure you work with the departments that will be affected.  Also included those who will be part of the implementation, such as security, information technology (IT), human resources, the individual tasked with running the solution, etc.  By brainstorming and including these individuals in discussions, you will be privy to a different perspective of what is deemed important at each level.  IT maybe concerned with the integration portion, while the end user will want it be intuitive, as to not discourage use, etc.
  5. Partner with those who know.
    You are an expert at your job.  Let the solution providers you currently work with partner with you on your initiative and draw on their expertise on badging, tracking and verification.  They have the understanding and experience of working with other clients like yourself and can recommend a solution that will address your needs so you can take comfort in the fact that the solution you implement will achieve your desired goals.

Partner with us on your next project and contact us at 800-860-9111 for a no obligation consultation.

If it’s broke, sometimes you can fix it!

November 1, 2013 Leave a comment

The three most common PVC card errors that occur are generally easily fixed, and can be done by you!

Error One:  Ribbon Break Error

Solution: Remove the printer ribbon/cartridge from the printer and repair the torn ribbon by using scotch tape to affix the torn ends of the ribbon together.  After taping, wind any excess onto the take-up spool of the ribbon and reinsert into the printer.  Send the print job down again.

If the problem persists, some printer models have a ribbon sensor calibration command that can be performed through the printer driver.  Review your user manual to perform the necessary steps.  A thorough printer cleaning may be necessary as well and cleaning kits are available per specific make and model.

Error Two:  Card Jam Error

Solution: Check the card quality and loading by removing the cards from the card hopper. Make sure that the cards are not sticking together by fanning them out and then lining them back together in a straight deck.  After fanning the cards, reload them into the card hopper and select the resume button or print again.

If the cards continue not to feed, cancel the pending prints through the printer driver and consult your user manual for the next trouble shooting steps.  Sometimes turning the printer off and restarting can also solve this issue.  In addition, a thorough printer cleaning may be necessary as well and cleaning kits are available per specific make and model.

Error Three:  Card Jam/Multiple Cards Fed Error

Solution: Double-check your user manual to make sure that the card thickness you are utilizing is supported in your unit.  Depending on the unit, accepted card thickness may only be 30 mil while other units accept 9-40 mil thick cards.  Be sure to only utilize card stock that is supported.

After ensuring that the card stock you use is acceptable, check the card quality and loading by removing the cards from the card hopper.  Make sure that the cards are not sticking together by fanning them out and then lining them back together in a straight deck.   Do not touch the printing surface – hold cards by the sides.  After fanning the cards, reload them into the card hopper and select the resume button or print again.

If the cards continue not to feed, cancel the pending prints through the printer driver and consult your user manual for the next trouble shooting steps.  Sometimes turning the printer off and restarting can also solve this issue.  In addition, a thorough printer cleaning may be necessary as well and cleaning kits are available per specific make and model.

If you are unable to solve your issue, IDentiphoto Company, Ltd. provides free email technical support for the life of any PVC card printer we sell.  For support on items still under warranty, please contact us at 800-860-9111 during normal business hours, 9 a.m. to 5 p.m., Monday through Friday, to speak with one of our technicians.

For support on items no longer under warranty, you have the option of contacting our technical support department via email.  Complete and submit the technical support request form in its entirety and one of our knowledgeable technicians will contact you by the next business day.

ID Badging System Spring Cleaning Tips

April 12, 2013 Leave a comment

Frequent maintenance of your software and equipment will help minimize issues in the future.

Follow these seven steps!

  1. Purge or deactivate your database of information on any employees/members no longer with your organization.
  2. Make sure all records are complete and are not missing any pertinent information such as photo, employee number, etc.
  3. Remove duplicate records.
  4. Giver your ID badge printer a thorough cleaning to ensure good quality prints.  Be sure to use the proper ID badge printer cleaning supplies designated for your model.
  5. Make sure you are running the latest firmware and download the most current driver for your ID badge printer and scanners.
  6. Check your supply inventory to make sure you are not running low on your ID badge card stock, ID badge print ribbons and ID card accessories.
  7. Consider re-designing your ID Badge to include helpful information such as call-off procedures, important phone numbers, etc.

Need help?  Reach out to an IDentiphoto Company ID Expert and discuss your needs today – 800-860-9111.

Creating professional ID cards

December 7, 2011 Leave a comment

Proper ID card designs should help:

  • Quickly and easily identify employees, contractors and visitors
  • Enhance physical and logical security
  • Increase efficiency and productivity
  • Reduce vulnerability to counterfeiting
  • Reflect the organization’s brand identity

Good and Bad Example

Here are some best practices for creating employee ID badges.

  1. Background Design– Whatever background you choose, be sure to use something that will not detract from the actual employee information. Make sure that all information is clearly visible from a distance.
  2. Photo Size – The starting point is a color photograph. From a design perspective, the larger and more vivid the photo, the easier it is to authenticate the cardholder. The recommended minimum photo size is 1” x 1.25”.  It is also important to crop all photos from the shoulders up. We recommend that you utilize a solid color backdrop for photo taking, no brick walls, or patterned backgrounds!
  3. Font Size – The larger the font size you utilize, the better. Due to the nature of direct-to-card printers, it is hard to reproduce very fine lines or small point font text. It is also important to utilize common block font types for easy legibility.
  4. Technology – Remember to leave adequate space for any technology you need to incorporate – i.e., magnetic stripe, barcode, prox etc.
  5. Slot or No – If your ID cards are going to be worn, be sure to accommodate an area for the slot punch so you do not slot through the printed information, or card technology. Standard slot punch dimension is .5625” x .125”. Bottom of slot is .3125” from top of card. Other attachments are available that do not require the card to be slotted.
  6. Additional Design Options
  • Use a color bar or different graphic to easily designate different departments, access levels, etc., from a distance.
  • Use different badge orientations (vertical/horizontal) to identify groups such as employee or visitor, at a glance.
  • Duplicate the front of the ID card on the backside so pertinent information is always visible even if the card flips while being worn.
  • Incorporate fluorescing or holographic security elements that are easy to validate – choices available for every budget.
  • Retire cards that are faded.

Maintaining a Successful ID Program

November 1, 2011 Leave a comment

ID Badging equipment has become commonplace in the corporate world.  For those responsible for maintaining their company’s ID badging equipment and producing the identification cards, here are six tips to follow to help minimize down time, plus six tricks on capturing the perfect employee photo every time.

 

Six tips on the upkeep of your equipment.

 

  1. Be sure to save all original packing materials in case equipment has to be shipped back to manufacturer for repair.

 

  1. Record serial number(s) of all hardware and software in one place such as on the invoice for easy reference should the need arise.

 

  1. Familiarize yourself with all manuals.  We suggest saving a copy to your desktop for easy reference.

 

  1. Train all staff members authorized to utilize the equipment.  Walk them through image capture, data entry, ID card production PLUS regular equipment maintenance.

 

  1. To ensure your hardware works properly and produces the best output quality, maintain it regularly including printer cleaning after each ribbon change.

 

  1. Back up data regularly to make certain no data is lost.

 

Six tricks to capturing the perfect employee photo.

 

  1. It is best to use a dedicated camera for photo ID issuance.  Keep the camera on a tripod and connected to the PC at all times.

 

  1. Capture employee photo while the individual is sitting.

 

  1. Always use a backdrop for consistent professional photos.  Blue or gray work best.

 

  1. Digital cameras should be set up approximately four to five feet away from the individual.  If you are utilizing a webcam, no more than two feet (24 inches) from the subject is recommended.

 

  1. Lighting plays an important part when capturing digital images.  When possible, place your chair between fluorescent lights, as they tend to produce a green/yellow tint.

 

  1. After image capture, we recommend you crop the image at approximately the shoulders and over the top of the head and allow room for a small border surrounding the face without giving the subject a crew cut, cropping ears or chin.  The goal is to be able to identify the employee easily.

 

Being proactive and following these easy steps will help ensure that your equipment works properly when needed.  Did we miss a step?  Share it with us by leaving a comment now.

Don’t incur additional costs, save your original equipment boxes!

August 8, 2011 Leave a comment

After purchasing new equipment, many of you unpack your direct-to-card PVC printer, label printer etc. and dispose of the box with its custom molded protection without taking into consideration the implication of that action.

We understand that storage of empty boxes can pose a logistics issue but the executive decision you make now can affect your bottom line down the road. Even though we hope the equipment will last forever but due to the nature of the beast, you may find yourself having to one day ship your unit in for service. At that time you are going to need to properly package your printer and what better way to send it but in its original box!

The original box has been made specifically for your unit and will afford it the best protection during its transit, versus packaging peanuts, paper or air bubbles.

If the unit is not packaged properly it can, and frequently is, damaged in shipping. Units damaged in shipping ultimately cause your repair cost to increase due to bent frames or broken covers that have to be replaced. So even though you may not have room please retain the original equipment packaging, just in case.